Quality is an attitude and from the buying experience to the installation process 100% customer satisfaction is our goal.
To achieve this goal, BOSS Resurfacing & Outdoor Living several quality control functions that we perform on every job. One of the premier quality assurance functions we have in place is our “Customer Satisfaction Survey” Program. This gives the customer a chance to rate our performance from the sales experience to the installation process. Upon completion of the project, we ask that our customers rate our service and grade our performance. This Quality function requires that each crew foreman personally walks through each job with the customer upon its completion and verify the quality of the installation. This process insures the highest quality installation and lets the customer know that at BOSS Resurfacing & Outdoor Living we believe, and practice, that
"Quality is an Attitude”
and customer satisfaction is the core ingredient to the success of our business and has been since founded in 1998. We have thousands of references available upon request from all over the North Texas area.
So, please take a few moments to watch the below video and review a few of our customer surveys. These are actual “Customer Satisfaction Surveys” completed by customers upon completion of the job. Or Call us for a list of our satisfied customer references.
Customer Satifaction Survey Program
Click to see actual Customer Satisfaction Surveys
"I highly recommend Boss Resurfacing
Thank you BOSS Resurfacing for a job well done!
The crew was awesome and the result is nothing short of amazing. Originally we had Pergo wood floors in our home and while on vacation our home was flooded by a broken pipe. We had Boss resurfacing come in and resurface all of our floors with the Ultra-Surface and Mega-Crete High Definition stamped concrete overlay and it looks amazing. We highly recommend Boss Resurfacing and that you go visit their showroom (very Impressive). Keep up the good work guys."
Dr. Chase Miller
"We are very pleased with the results of the installation of our new driveway and pool deck. The attention to detail and knowledge of the product by the crew was most impressive. Therefore we are taking the time to write this review for BOSS Resurfacing. The Mega-Crete high definition stamping process was amazing to watch and made me consider getting in the business myself but then I saw how hard these guys work and thought I had better leave it to the professionals. But seriously, Boss Resurfacing is the best contractor we have ever used and we can't say enough about them. I also would recommend going to their showroom in grapevine. It is well put together and really gives you a good sense of what your floors will look like when they are done. Keep up the good work guys and I will not hesitate to recommend you."
"We highly recommend Boss Resurfacing. We used Boss back in 2009 to renovate our swimming pool with wonderful results. So we called them again in July of 2012 to stamp the patio at our new home in Fort Worth. Once again we were impressed with their attention to detail and speed of completion. They stamped over our existing 750 square feet exposed aggregate patio with their Mega-Crete HD stamped overlay and it looks amazing. I recommend you give these guys a call and I’m sure you will be as impressed as we are."
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